The gap between what councils need to do and what they actually can do is staggering. Manual systems fail. Staff leave. Insurance companies ask questions nobody can answer. It doesn't have to be this way.
Based on over 200 conversations with councils. These aren't horror stories — they're what council teams tell us in every meeting.
When councils don't have a system, bad things happen. Some are obvious. Some are financial. All are preventable.
The playground equipment hasn't been formally inspected in 18 months. When a child is injured, the insurance company asks for proof of your duty of care. You have none. Claim denied. The council pays.
The cemetery policy says headstones need checking annually. Nobody did. One falls over. Someone could have been killed. Your insurance doesn't cover negligence. Your council is liable.
The auditor asks: when was the last playground inspection? When was the path resurfaced? What's the condition of the sports pavilion? You scramble for answers, find conflicting information, and look like you're not managing your assets. Trust erodes.
The groundskeeper or clerk has been here 20 years. They know what needs doing, when, and how. When they leave, nobody else does. Asset management grinds to a halt. The council scrambles to figure out what you actually own.
This isn't about nice-to-have features. It's about saving time, protecting the council, and making work easier. Industry research shows what councils can expect when they move to digital asset management.
It's doing what we're doing at the moment, but making it a lot easier in terms of reporting, uploading things, doing a lot of the stuff that we're doing manually. It does it instantly for you.
I love the product, and the buildability, I love your dedication to the sector. There's not many software vendors focusing on local councils.
It deals with a number of issues for us — proper mapping, business continuation plan, and asset management all in one place. It's exactly what we needed.
We're not a huge corporation writing software for dozens of sectors. We're focused entirely on parish, town, and community councils.
Visit ideas.civic.ly and vote on features. The highest-voted ideas move to the roadmap. New inspection types, regulations, and workflows are driven by what councils actually ask for.
Your data is yours. Cancel anytime, no penalty, no hoops. We have to earn your business every month, so we stay focused on making you successful.
Your price increases are capped each year. Unlimited users included. We don't nickel-and-dime councils. You pay one flat rate, everyone on your council gets access.
We release updates every month. New checklists for regulations you didn't know applied. New features your team asked for. New integrations that make your life easier.
You get email support from our team. Not a ticket queue in a call centre. We care because we're focused on councils, and councils care about getting it right.
600+ asset types councils manage. 85+ pre-built checklists. UK safety standards auto-linked to assets. We understand your world because it's all we do.
See how Civic.ly transforms asset management from a scramble into a system. Book a free demo with our team. No sales pressure, no catch.